Terms and Conditions

Every custom patch we produce is backed using our outstanding customer support and a 100% excellent guarantee. Our team is working very well and providing great material. We rely on you to offer the records we want to supply the patches you want.

As with any group, we each have specific obligations. For your convenience, we have defined those duties below. Please take a moment to study these terms and conditions of our sales.

If you’ve any questions, feel free to contact us, an email at info@icustompatches.com.



We will provide accurate records. We will send email you digital evidence of your patch design for your approval earlier than we begin production. This evidence is a graphic artist’s illustration of the final product, to allow you to make any changes or corrections before committing to the manufacturing of your patches.

We are confirming your order. Before we begin production your patches, we can email you an order affirmation observe containing all of the specifics of your order:

  • type,
  • size,
  • amount,
  • colors,
  • charge &
  • Delivery date.

Producing your custom patches well and on time. Once you have got authorized each the virtual proof and the order affirmation, we will manufacture your embroidered patches within 10 days.

We will deliver your order at once to the address you specify.

Please note:  once you have got authorized the order affirmation and returned it to us, the income manner is complete and manufacturing of your patches is underway. Therefore, your order can not be cancelled at that point.

We will respond to your needs! We need this to be the nice enjoy you’ve ever had when it comes to custom embroidered patches! If you have got any concerns, optimistic criticism, or compliments, feel unfastened to explicit them. You can email us at info@icustompatches.com.

Refund Policy

By using Website and the services provided therein, you, the customer, agree to release i Custom Patches from any and all financial liability in the form of a refund seven (7) calendar days after the shipment of your order and receipt of its tracking number. In order to be processed, any claims requesting a refund must be made to your customer representative before this period has passed. Furthermore, you agree that all decisions made by I Custom Patches team regarding our responsibility in matters of quality or differences between mock-ups and final products are final and indisputable.

I Custom Patches may offer a refund depending on your order’s current status.

Due to their personal and safety-related nature, all PPE-related product sales are final and non-refundable once shipped.


Legal possession of any emblems, logos and copyrights. When you submit your designs to icustom.Com, you warrant which you have the legal right to breed, or have reproduced, any logos or photos associated with your order.

You additionally certify that the production of any pictures you post does now not infringe on any other organization or individual’s rights in any way.

You are paying close attention to the evidence provided. When we ship you the virtual proof of your patch design, take the time to study it in detail. Please pay particular interest to the layout, spelling and grammar, and the colors once you have got made any necessary changes, electronic mail the evidence again to us.

This is your sign to us that you approve the design because it appears at the revised proof.

NOTE: You have to make the very last color and thread fabric check. Our website indicates all to be had thread and backing material color samples to can help you take a look at your evidence against them for shade accuracy.

You are reviewing your order affirmation. We will ship you an order affirmation after you have got back your evidence to us. Once again, please evaluation the data carefully.

If all the information is correct, email the order confirmation returned to us, and we can start the manufacturing of your custom embroidered patches.

NOTE: You are ordering a custom product. Once you’ve got permitted and confirmed the order, it cannot be cancelled for any reason.

We are providing the right transport to cope with. Icustompatches.com will produce and deliver your order within 15 working days. We cannot be held accountable for delays in shipping because of inaccurate cope with records, U.S. Customs approaches, the misrouting of your package, or undeliverable transport addresses.


International Shipping

We do global ship orders; however, these orders could be challenged to applicable delivery fees based on both order quantity and location. International clients are solely accountable for any customs and duty costs for orders delivered outside the United States.



All orders are very last. Because we manufacture a custom product for you, all income are final. Once your order has been placed, following the tactics indexed above, it may not be cancelled for any reason.

 Icustompatches.com does not issue refunds. However, we will gladly update any embroidered patch containing defects in either materials or quality.

Thank You! We look ahead to work with you!